Data Retention

Request and response details, and automatically saved media results, are available for 30 days. This helps you review results in Console and troubleshoot requests. The 30-day limit does not apply to all account data: conversation history, billing records, and assets you save to the library are handled separately.

Request and response details: 30 days

Saved request and response content is available for 30 days from when it is recorded. After expiry, Console, Request Debugger, and TokenLab Agent (Assistant) can no longer retrieve that original content. Request summaries, usage, and billing records may still be available. Download any details you need before they expire.

Generated media: 30 days

TokenLab automatically saves copies of supported image, video, and audio results returned as links. A successfully saved copy is available for 30 days from when the result is first recorded. Viewing it again, retrying, or checking task status does not restart that period.

Check the saving status and expiry shown with each result. If saving is still in progress or has failed, the original link may stop working before a copy is available. For longer access, download the file or save it to the library while it is available. An asset saved to the library is separate, is kept until you delete it, and does not expire with the automatic 30-day copy. A deleted asset stays in the trash for 30 days before it is permanently deleted.

This automatic saving does not cover 3D or Worlds results, media returned directly in a response rather than as a link, input files, or links within generated text. Save these results yourself if you need them later.

TokenLab Agent (Assistant) conversation history

These are your conversations with the built-in TokenLab assistant. They are stored separately from API request logs and are not automatically removed when those logs reach 30 days. Text already saved in a conversation may remain there, but expired request details and media cannot be loaded again from that conversation.

You can remove a conversation from Agent history. This removes it from the history list; it does not erase all associated data or remove request, billing, support, or Console history. The Assistant can investigate original request and response content only while it is within the 30-day window; older billing and usage records may still be available.

Other records and files

Account information, billing and usage history, and task records are kept separately to provide account services, billing, and support. Their retention is not limited to the 30-day request-detail window.

• Organization call-record export files are available to download for 90 days. Download them before they expire; expiry of an export does not delete the underlying records.
• Temporary files uploaded in Console or TokenLab Agent (Assistant) can be used in new requests for 24 hours. After that, upload the file again if you need to use it in a new request.
• Files you download or export, browser storage, and copies saved by your own application are under your control. TokenLab’s retention limits do not delete those copies.

Data deletion and AI service providers

The periods above describe how long data remains available through TokenLab. Deletion from storage may finish later than access expiry. AI service providers that process your requests have their own data policies; TokenLab’s retention periods do not set their retention periods.