Product support
Support requests
For account access, billing questions, API errors, model routing issues, or help using the dashboard.
[email protected]Best for existing users and technical issues.
TokenLab helps developers and teams access leading text, image, audio, and video AI models through one production-ready API. Reach us for support, commercial questions, or partnership conversations.
Product support
For account access, billing questions, API errors, model routing issues, or help using the dashboard.
[email protected]Best for existing users and technical issues.
Business
For partnership ideas, volume usage, reseller conversations, enterprise needs, or media inquiries.
[email protected]Best for commercial conversations.
About the company
TokenLab is operated by TOKENLAB AI INC. We build a unified AI model gateway for developers who need reliable access, clear pricing, and practical tooling across fast-moving AI providers.
Check live API availability before opening an incident.
View statusReview endpoints, model IDs, errors, and integration examples.
Open docsRequest IDs, model names, timestamps, workspace details, and a short reproduction path help us respond faster.
For urgent technical issues, include the request ID and affected model.
That gives the support team enough context to trace routing, billing, and upstream behavior without a long back-and-forth.