Alibaba Cloud: Tongyi Xiaomi Conversation Analysis Flash

Tongyi Xiaomi Analysis Flash extracts information and classifies scenarios from Chinese conversations. It is useful for populating service tickets, organizing contact reasons, and applying clear quality checks to routine customer interactions.

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tongyi-xiaomi-analysis-flash

AvailableAlibaba CloudChat

Input / Output: $0.0294 / $0.0588
Context: 29K
Max output: 4K
Modalities: Chat

About Tongyi Xiaomi Conversation Analysis Flash

Tongyi Xiaomi Analysis Flash is an Alibaba model for analyzing Chinese customer-service dialogues: extracting fields, classifying the scenario and checking simple quality rules. Alibaba positions the Flash tier for structured analysis with low latency, such as filling a work order while a call is still going. For nested rules and subtle context, Alibaba points to the Pro tier.

Where it works well

Extracts details such as contact reason, product and requested action from an unstructured Chinese dialogue.
Classifies which scenario a conversation belongs to, for routing and tracking.
Responds fast enough for real-time use, per Alibaba's description of this tier.
Works for routine quality checks with clear pass or fail criteria.

When to choose another model

Alibaba documents support for Chinese dialogues only, so English or mixed transcripts are out of scope.
Complex rules with nested conditions are better served by the Pro tier.
It is a specialist analyzer and a poor choice for free-form chat or writing.

Getting started

Create API key
Create a key in Console, then use it with every model on the platform.

Send your first request

Copy the example for your language and run it against the endpoint.

Text to textMessages API

POST/v1/messages

API format:

curl https://api.tokenlab.sh/v1/messages \
  -H "Content-Type: application/json" \
  -H "x-api-key: sk-xxx" \
  -H "anthropic-version: 2023-06-01" \
  -d '{
    "model": "tongyi-xiaomi-analysis-flash",
    "max_tokens": 1024,
    "messages": [
      {"role": "user", "content": "Hello!"}
    ]
  }'

Pricing

The Verified price applies to Verified, which costs less on most models. The Official price is the model maker's published price and applies to the more reliable Official route. Auto bills the route that completes the request.

Default

per 1M tokens

Official price: Input $0.0294 / Output $0.0588 / Text Input $0.0294 / Text Output $0.0588
Verified price: —
Discount: —

	Official priceper 1M tokens	Verified priceper 1M tokens	Discount
Default	Input $0.0294 / Output $0.0588 / Text Input $0.0294 / Text Output $0.0588	—	—

Usage & activity

Success rate is the share of requests that completed. Latency is how long a full response takes; P95 means 95% of requests finished within that time.

Usage & availability

Last 24 hours

Requests
Success rate
P95 latency
Total tokens

Model performance

Last updated Nov 1, 2026, 6:35 AM UTC

Metrics appear once privacy and data volume thresholds are met.

Data is based on aggregate user requests, excluding status checks.

Open in Console

Open Tongyi Xiaomi Conversation Analysis Flash in Console with a prompt ready to edit or send.

Help me try tongyi-xiaomi-analysis-flash with a short message at /v1/messages. Show the reply, latency, and cost.

Use cases

Ticket auto-fill
Read a finished call transcript and fill the CRM fields: reason for contact, order number, resolution.
Scenario tagging
Label each conversation as inquiry, complaint, return or other, so dashboards show the mix.
Real-time agent assist
Pull key facts from a live transcript while the agent is still talking to the customer.
Basic quality checks
Check whether the agent greeted, verified identity and closed properly, one yes-or-no per item.

Prompt examples

Extract customer name, order number, problem and requested resolution from this Chinese call transcript. Return JSON.

Classify this dialogue into one scenario: consultation, complaint, repair, cancellation or other.

Did the agent confirm the customer's identity before discussing the account? Answer yes or no with the quoted line.

This model has conditional pricing. Monthly token totals alone cannot produce a reliable estimate; use the detailed pricing for the request specification, cache, and applicable time window.

FAQ

What is Tongyi Xiaomi Analysis Flash for?

Structured analysis of Chinese customer-service dialogues: field extraction, scenario classification and simple quality checks. It is the low-latency tier of the conversation-analysis pair, built for volume.

Flash or Pro for conversation analysis?

Use Flash for extraction and classification where speed and volume matter. Use Pro when the rules have nested conditions or depend on context spread across many turns. A sample of 100 labelled calls shows quickly if Flash is enough.

Does it support English conversations?

Alibaba states the service supports Chinese dialogues only. For English transcripts use a general-purpose model such as Qwen Plus, and keep this model for Chinese call data.

Can I use it as a chatbot?

No. It analyzes finished or live transcripts and returns structured results, so it is not designed for open conversation with customers. Pair it with a chat model for replies.

Does it support prompt caching?

Alibaba says both models in this service support implicit caching, but the catalog here lists caching as unavailable for this ID, so do not rely on it.

How much does Tongyi Xiaomi Conversation Analysis Flash cost?

On TokenLab, Tongyi Xiaomi Conversation Analysis Flash costs Input $0.0294 / Output $0.0588 per 1M tokens. The pricing table above shows the full breakdown. Rates depend on the billing unit, specification, and usage. Compare matching conditions in the model's detailed pricing; a single rate does not determine the total cost.

What are the context window and output limit of Tongyi Xiaomi Conversation Analysis Flash?

Tongyi Xiaomi Conversation Analysis Flash accepts up to 28,672 tokens of context and returns up to 4,096 tokens in one response.

Which endpoint should Tongyi Xiaomi Conversation Analysis Flash use?

Use https://api.tokenlab.sh/v1/messages for Tongyi Xiaomi Conversation Analysis Flash. The request example below shows the matching code shape.

Which operations does Tongyi Xiaomi Conversation Analysis Flash support?

Tongyi Xiaomi Conversation Analysis Flash supports Text to text. Select an operation above to see its endpoint and request example.